Resilworx takes your project from idea to delivery. We find and manage the right manufacturers, control quality and cost, and coordinate everything until your goods arrive.
One partner for the whole journey, from first sample to final delivery.
Most businesses don't need a bigger supply chain. They need one that works. We plan it, build it and run it with you, with the right suppliers, honest costs, clear timelines and one point of contact at every step.
We learn your product, target price, volumes and deadline.
Proposal
A clear scope, timeline and fee, agreed in writing.
Supplier search
Manufacturers found, verified and compared side by side.
Samples and approval
Samples developed, checked and approved by you.
Production and delivery
Orders managed, inspected and delivered to your door.
Why Resilworx
Factory-side experience. Client-side loyalty.
Our founder has worked inside manufacturing, managing custom products for international fashion brands from first sample to repeat production. Now that experience works for you.
Independent adviceWe charge for our work, not commission from suppliers.
Production know-howTooling, materials, finishes and repeat orders handled.
Your money protectedSupplier checks and inspection before final payment.
Costs you can trustDuty, VAT and freight worked out before you commit.
Cost planner
Know your landed cost before you order
The price a factory quotes is only part of the story. Add freight, duty, testing and fees to see what each unit really costs once it arrives.
Track record
Proven at every scale
From one-off custom products to bulk raw materials, we've taken projects from first sample to repeat production.
200,000+units shipped to brands and businesses
20+custom product designs developed
100+bulk raw material orders delivered
FAQ
Common questions
What size of business do you work with?
Start-ups and small to medium businesses, from a first product launch to established brands that need a more reliable supply chain.
Do you take commission from suppliers?
No. You pay us an agreed fee, and supplier prices are passed to you as quoted, so our advice is always on your side.
Will I know who my suppliers are?
Yes. You receive full supplier details and the relationship is yours.
Can you help with product safety and compliance?
Yes. We identify the tests, markings and labels your product needs, check supplier reports and arrange testing with accredited labs.
Is there a minimum order?
Not with us. Manufacturers set their own minimums, and part of our job is finding partners whose minimums suit your business.
How do supplier payments work?
You pay suppliers directly, usually a deposit before production and the balance after inspection. We advise on safe terms at every stage.
Get in touch
Let's make your project happen
Tell us what you want to make. We reply to every enquiry within one working day.
We review your briefProduct, volumes, budget and timeline.
We call youA free 20 minute call to talk through options.
You get a proposalClear scope, timeline and fee in writing.
This policy explains how Resilworx Ltd uses personal data when you visit this website, contact us or work with us. It is written to meet the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
Who we are
Resilworx Ltd is a private limited company registered in England and Wales, company number 17539836, registered office 124 City Road, London EC1V 2NX. We are the controller of the personal data described here. Contact us about privacy at info [at] resilworx.co.uk.
What we collect
Enquiries: your name, email, phone number, company, the services you select and what you tell us about your project.
Clients and suppliers: business contact details, project records, invoices and payment records.
Website: our hosting provider keeps standard server logs (such as IP address, browser type and pages requested) for security. We do not use analytics or advertising tools.
Please don't send us special category data (such as health information). We don't need it.
How and why we use it
To reply to your enquiry and prepare a proposal: steps you ask us to take before a contract.
To deliver our services and manage our relationship with you: performance of a contract.
To keep accounting and tax records: legal obligation.
To keep our website and systems secure and to run our business: legitimate interests.
We do not sell your data, and we do not use it for automated decision-making or profiling. We will only send you marketing if you have asked for it or are an existing client, and you can opt out at any time.
Who we share it with
We share only what each task needs with:
Web3Forms, which delivers messages from our enquiry form to our inbox.
Our website host, email provider, bank, payment provider and accountant.
Manufacturers, inspection companies, laboratories and carriers you ask us to work with on your project.
International transfers
Some service providers and manufacturers are based outside the UK. Where we transfer personal data outside the UK, we rely on UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
How long we keep it
Enquiries that do not lead to work are deleted after 12 months. Client, supplier and financial records are kept for 6 years after the end of the financial year they relate to, as UK law requires.
Your rights
You have the right to access your data, correct it, delete it, restrict or object to how we use it, and receive it in a portable format. Email info [at] resilworx.co.uk and we will reply within one month. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113, though we'd appreciate the chance to put things right first.
Security
We protect your data with secure, access-controlled systems and encrypted connections.
Changes
We may update this policy. The date at the top shows when it last changed.
These terms apply to services provided by Resilworx Ltd, company number 17539836, registered in England and Wales, registered office 124 City Road, London EC1V 2NX ("we", "us"). Contact: info [at] resilworx.co.uk.
2. Business clients only
Our services are for businesses and sole traders acting in the course of their business. We do not provide services to consumers.
3. Our services
We provide supply chain services including supplier sourcing and verification, product development, sample management, quality control, costing, compliance guidance, and freight and customs coordination. Each project's scope, deliverables, timeline and fee are set out in a written proposal. Where a proposal conflicts with these terms, the proposal applies.
4. Our role
We act as your adviser and coordinator. Unless we agree otherwise in writing, we are not the manufacturer, seller, importer or exporter of record of your goods, and your contract for goods is directly with the supplier. You remain responsible for your products meeting the laws of the countries where they are sold.
5. Fees and payment
Fees are set out in your proposal. Fixed-fee work may be invoiced in advance. Samples, testing, inspection and shipping are charged at cost with receipts. Invoices are payable within 14 days by bank transfer or card. We may charge interest and compensation on late payments under the Late Payment of Commercial Debts (Interest) Act 1998.
6. Your responsibilities
You agree to give us accurate information and timely decisions, and to approve samples, orders and payments to suppliers. Delays in approvals may move timelines.
7. Liability
We carry out our work with reasonable skill and care. We are not responsible for the acts or omissions of third-party manufacturers, carriers, laboratories or authorities, or for delays outside our reasonable control. Our total liability for any project is limited to the fees paid to us for that project. We are not liable for loss of profit, revenue or business, or for indirect loss. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
8. Confidentiality and intellectual property
We keep your designs, prices and business information confidential. Your designs and intellectual property remain yours. Reports we prepare for you may be used by your business once our fees are paid.
9. Anti-bribery
We comply with the Bribery Act 2010. We do not accept commissions or payments from suppliers in connection with your projects.
10. Cancellation
Either party may end a project by email. You pay for work completed and costs committed up to that date.
11. Complaints
If you're unhappy with our service, email info [at] resilworx.co.uk. We'll acknowledge your complaint within 2 working days and aim to resolve it within 14 days.
12. Law and jurisdiction
These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
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Changes
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